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Service animals are permitted, but pets and emotional support animals are not allowed.
We strongly encourage visitors to purchase tickets online and use contactless payments in person for any gift shop items. If you are purchasing with cash we accept exact change only.
Outside food and drinks are not permitted. Snacks and beverages are available for purchase in designated areas.
Photos and videos are allowed and encouraged unless otherwise specified. Get creative as you explore INTER, then share with us on Instagram by tagging https://www.instagram.com/INTER_iam/">@INTER _ iam
Weapons of any kind are not permitted at INTER. This includes firearms, knives, pepper spray/mace, etc.
Items purchased at the gift shop can be returned within 30 days of purchase as long as you have the original receipt and packaging.
Our brand-new HVAC system is equipped to handle the number of people we expect in our spaces at any given moment. Additionally, our staff and our visitors will be asked to follow the current New York State COVID guidelines.
Schools and organizations are welcome to join us at INTER for an exciting immersive experience! Feel free to reach out to groups@interiam.co so we can discuss special group rates and availability.
We would love to host you at INTER for your private parties and events! Please send a message to events@interiam.co with some more details so our team can coordinate with you.
If you’re running late for your INTER journey, feel free to call or text us at 646_808_9911 or see one of our team members when you arrive. We’ll help you adjust your ticket time, if possible!
Yes. Tickets are available at INTER’s doors on a first come, first served basis. We strongly encourage you to plan your visit in advance - secure your tickets ahead of time at this link.
Children under 4 years old can visit INTER for free. Anyone aged 4 and up requires a ticket.
While we do not offer refunds, we will on occasion make exceptions for rebooking. Please contact Inter.NYC@interiam.co to reschedule your booking. Please note, additional fees may apply, pending the date and time of your rescheduled reservation.
The entrance is located on the south-west side of Canal Street, between the N,Q,R,W subway stairs.
Most guests spend 45 minutes to an hour exploring the space, but your visit length is entirely up to you.
If you believe you’ve lost an item, contact Inter.NYC@interiam.co with the date of your visit and a description of the item. We keep most items (except perishables) for 30–60 days.
Please check our website to view current operating hours and ensure tickets are available.
We don’t have a coat check, but there are complimentary personal lockers available.
Please arrive no earlier than 5 minutes before your scheduled time, as guests will be asked to wait outside until their showtime.
Gift cards are available for purchase here: https://book.peek.com/s/3465fb5f-695d-4757-9654-1cba2539ee1f/AgL9e Gift cards are only redeemable for tickets available on our website. Gift cards are non-refundable and cannot be used on other third party ticketing platforms and at our gift shop.
INTER is ADA-friendly and strives to accommodate all guests. Please note that the trampoline net is not ADA accessible.
INTER does not offer parking. However, several parking lots are within walking distance, and free street parking may be available on weekends.
Just outside our doors, you can ride the N, Q, R, and W lines, and the 6 line is only one block away. Two blocks away, you can find the J and Z station. Additionally, the A, C, E, and 1 trains all stop at Canal Street within walking distance of INTER.
INTER is an intergalactic adventure with 10+ immersive exhibitions and zones. At INTER, you’re not just looking at space; you’re falling into it. Climb through cosmic terrain, wander alien worlds, and come face-to-face with the mysteries of the universe. It’s not a theme park, not a museum, but something in between — a playground for the curious, where science and imagination collide.
Everyone over the age of 4 is allowed on the net.
Yes, some sections of INTER use strobe and flashing lights, which may trigger seizures for individuals with photosensitive epilepsy. Please inform a team member upon arrival if you have light sensitivities, and we will guide you safely.
INTER is a self-guided experience, but our team is on hand to help you curate a mind-blowing journey if you need any support or have any questions.
There is some seating throughout the INTER exhibits, but visitors should be prepared to wander and explore for the entire experience.
Yes, every guest must sign a liability waiver to experience INTER. For guests under 18, a parent or guardian must sign on their behalf.
Yes, strollers are welcome. We can also check them for you upon request.
